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How to Check Your Sewer Bill for Inaccuracies and Save Money

Sewer Bill Audit
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Utility expenses can form a significant portion of a business’s operational costs, and sewer charges are no exception. However, unlike other utilities, sewer bills are based on various factors that might not always reflect your actual usage or the services you receive. That’s why it’s crucial for businesses of all sizes to understand how to check their sewer bills for inaccuracies and ensure they are not overpaying.

In this comprehensive guide, we’ll explore the importance of checking your sewer bill for inaccuracies, how to understand your bill, spot inaccuracies, and strategies to save money on these expenses.

Importance of Checking Your Sewer Bill for Inaccuracies

Utility management is an essential aspect of running a successful business, and this includes diligent oversight of your sewer bill. Given the complexity and variability of sewer billing, errors can occur, leading to unnecessary overcharges. Here’s why it’s crucial to check your sewer bill for inaccuracies:

Ensure Fair Billing

Conducting regular reviews of your sewer bill allows for the early detection of any billing errors, such as incorrect meter readings, misapplied rates, or charges for services not rendered. By identifying and addressing these errors promptly, businesses can avoid paying for more than their actual usage. This not only ensures fairness and transparency in billing but also fosters trust in the relationship between businesses and utility providers.

Cost Reduction

Identifying and rectifying inaccuracies in sewer bills can directly impact a company’s bottom line. Overcharges, however small they may seem in a single billing cycle, can accumulate to significant amounts over time. By diligently auditing your sewer bills, you can correct these overcharges and implement measures to optimize your water usage, leading to sustained cost savings. Additionally, understanding the specifics of your sewer bill can unveil opportunities for reducing consumption, further decreasing expenses.

Budget Accuracy

Accurate utility billing is crucial for effective financial planning and budgeting. Inaccuracies in sewer bills can lead to unexpected variances in operational costs, which complicate financial forecasts and potentially impact cash flow management. Regular audits of your sewer bill ensure that your financial planning is based on precise and predictable utility costs, allowing for more accurate budgeting and financial stability.

Sustainable Practices

Beyond the immediate financial benefits, monitoring your sewer usage and billing can highlight opportunities for adopting more sustainable water use practices. By identifying areas where water usage can be reduced or recycled, businesses can lower their environmental impact while simultaneously decreasing their sewer charges. Implementing water conservation measures not only supports global environmental efforts but also enhances the company’s reputation as a responsible and sustainable entity.

Improved Negotiations

A comprehensive understanding of your sewer bill, its components, and how charges are calculated equips you with the knowledge needed for effective negotiations with your utility provider. Whether seeking adjustments for inaccuracies, disputing overcharges, or negotiating rates more reflective of your actual usage, being informed empowers businesses to advocate for fair and equitable billing.

This can result in more favorable terms and conditions, adjustments in billing classifications, or the implementation of alternative billing methods that better match the company’s water use profile.

Understanding Your Sewer Bill

Before you can spot any discrepancies, it’s essential to understand the components of your sewer bill. Sewer charges are typically calculated based on your water usage, assuming that all the water used eventually enters the sewer system. However, this isn’t always the case, especially in commercial settings where water might be used in processes that don’t contribute to sewer waste. Sewer charges are more complex than they might seem at first glance, influenced by several components:

Base Fee

This fixed charge is foundational to your sewer bill and is designed to cover the operational and maintenance costs of the sewer system infrastructure. It’s independent of your actual water usage, ensuring that the sewer system’s basic operational needs are met. This fee supports the system’s capacity to serve the community, including upkeep and improvements.

Volume Charge

The volume charge varies based on your water consumption, under the assumption that all used water ends up in the sewer system. It’s calculated per unit of water (usually in gallons or cubic meters), reflecting the operational costs of treating the water. Businesses with high water usage will see this as the most significant part of their bill.

Stormwater Fee

Not universally applied, the stormwater fee addresses the cost of managing runoff water, which can significantly impact the sewer system. It’s based on the impermeable surfaces on your property, like roofs and parking lots, that contribute to runoff. This fee helps fund the infrastructure needed to manage and treat stormwater runoff.

How to Spot Inaccuracies in Your Sewer Bill

Ensuring the accuracy of your sewer bill is paramount to managing and reducing your business’s operational costs. Sewer bills, often based on water consumption, can sometimes reflect inaccuracies due to various factors. Identifying these inaccuracies requires a detailed understanding of your bill and a proactive approach to reviewing your utility usage. Here’s how you can spot and address potential discrepancies effectively:

Review Water Usage

Understanding the relationship between water and sewer usage is crucial for identifying billing inaccuracies. Not all water used by your business contributes to sewer waste, especially in commercial settings where water might be used in manufacturing, irrigation, or as part of cooling systems.

To spot inaccuracies, closely analyze your water and sewer bills over several billing cycles. Look for inconsistencies or significant discrepancies in usage that don’t align with your operations. If your business uses water in ways that don’t contribute to sewer waste, document this usage and communicate with your utility provider to request adjustments or credits. This might involve providing evidence of water usage for non-sewer processes, such as metering water specifically used for irrigation or cooling.

Check for Leaks

Unidentified leaks within your property can silently inflate both your water and sewer bills. Regularly inspecting your premises for leaks is not just about conserving water; it’s also a critical financial consideration. Implement a routine inspection schedule for all plumbing systems, including faucets, pipes, and irrigation systems.

Advanced tools and technologies, such as acoustic leak detection or thermal imaging, can help in identifying leaks that are not immediately visible. For significant findings, promptly repair leaks to prevent water wastage and reduce your utility bills. Engaging with plumbing professionals for annual checks can also help in maintaining an efficient water system.

Analyze Billing Cycles

The timing of your billing cycle can significantly impact your sewer bill. Ensuring that the cycle accurately reflects your actual water usage period is essential for correct billing. Compare the dates on your sewer bill with your internal records of water usage.

This comparison can reveal mismatches or inaccuracies in the billing period. If you find discrepancies, such as being billed for days not covered in your operational cycle or discrepancies during shutdown periods, bring these to the attention of your utility provider. Providing detailed usage records can support your case for adjustments.

Verify Rate Classifications

Businesses are often classified into different rate categories based on their expected water usage pattern. Being placed in the wrong category can lead to inappropriate billing rates. Understand the criteria for rate classification from your sewer utility provider and verify that your business is classified correctly.

If your operations have changed significantly since the initial classification—such as a change in business model, water usage, or the installation of water-efficient technologies—it may be time to request a reevaluation. Documentation of your water use, which includes any measures taken to reduce consumption, can support your case for reclassification, potentially leading to lower sewer bills.

Strategies for Saving Money

Sewer Bill Audit
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After the meticulous task of checking your sewer bill for inaccuracies, the journey towards optimizing your expenses doesn’t end. It’s equally crucial to implement strategies that not only rectify these inaccuracies but also pave the way for sustained savings. Reducing your sewer bill requires a combination of technological upgrades, strategic negotiations, diligent maintenance, and professional insights. Below, we explore deeper into these strategies and introduce additional measures to ensure your business minimizes its sewer-related expenses effectively.

Implement Water-Saving Technologies

Leveraging technology to conserve water is a direct and impactful way to reduce both your water and sewer usage charges. The adoption of water-efficient fixtures and systems is not just an investment in sustainability but also a cost-saving measure that benefits your bottom line.

Start by assessing areas of high water use within your operations and explore upgrades such as low-flow toilets, faucets, and showerheads, and water-efficient landscaping solutions. Consider the installation of smart water management systems that can monitor usage and identify leaks in real-time. These technologies can significantly reduce water consumption, leading to lower sewer bills and contributing to environmental conservation efforts.

Negotiate with Your Water Provider

Your relationship with your water provider plays a crucial role in managing your sewer bill. Open lines of communication and negotiation can lead to adjustments that more accurately reflect your water use, especially for water not entering the sewer system.

Approach your provider with detailed records of your water usage, highlighting any aspects that do not contribute to sewer waste. This might include water used in manufacturing processes, cooling, or landscaping that evaporates or is otherwise reused. Negotiate for rate adjustments or alternative billing methods that account for this non-sewer-directed water usage, potentially leading to reduced charges.

Regular Maintenance

The integrity of your plumbing systems is fundamental to controlling your water and sewer bills. Regular maintenance is crucial to avoid leaks and other issues that can silently increase your costs.

Implement a preventative maintenance schedule for all plumbing fixtures and infrastructure. Regular checks can identify and address minor issues before they escalate into costly problems. Educate your staff on the importance of reporting leaks and drips, and consider hiring a professional service for annual inspections and maintenance.

Seek Professional Audits

Sometimes, the expertise required to fully optimize your sewer bill goes beyond the scope of internal capabilities. This is where professional audit services, like those offered by Applied Utility Auditors, come into play.

Professional auditors specialize in analyzing utility bills, identifying inaccuracies, and negotiating with providers on your behalf. They bring a level of expertise and negotiation skills that can uncover and correct billing errors, secure refunds or credits for past overcharges, and negotiate more favorable rates for your business.


Managing sewer expenses is crucial for optimizing a business’s operational costs. By understanding your sewer bill, spotting inaccuracies, and implementing strategies to reduce costs, businesses can significantly lower their utility expenses. Professional services play a vital role in this process, offering expertise in utility bill audits and negotiations. Taking proactive steps to audit your sewer bill not only saves money but also promotes sustainable water usage practices, contributing to your business’s overall efficiency and environmental responsibility.
For more information on how to manage your utility expenses and ensure your bills accurately reflect your usage, contact Applied Utility Auditors. Our expert team is committed to assisting businesses like yours optimize utility costs, ensuring you pay only for what you use.

Frequently Asked Questions

Why does my sewer bill seem higher than usual?

Your sewer bill could be higher due to inaccuracies in meter readings, incorrect billing rates, or increased water usage. It’s essential to review your bill for any discrepancies and understand how your usage might have changed. If you’re uncertain about the charges, Applied Utility Auditors can help you analyze your bill and identify any inaccuracies.

Can a leak affect my sewer bill?

Yes, leaks can significantly impact your sewer bill since they cause an increase in water usage, which is often reflected in your sewer charges. Detecting and repairing leaks promptly can help reduce your sewer bill. Applied Utility Auditors offers leak detection services to help identify and address any issues contributing to high bills.

How can I save money on my sewer bill?

Saving money on your sewer bill can involve fixing leaks, reducing water usage, and ensuring your bill is accurately calculated based on your actual usage. Applied Utility Auditors can provide a thorough audit of your sewer bill to recommend specific savings opportunities.

What should I do if I suspect my sewer bill is wrong?

If you suspect your sewer bill is incorrect, the first step is to compare your current bill with previous ones for any significant discrepancies. Then, contact your sewer service provider to inquire about the charges. For a detailed audit and dispute resolution, consider reaching out to Applied Utility Auditors.

What is the best way to dispute a sewer bill?

The best way to dispute a sewer bill is to gather evidence of inaccuracies, such as meter readings or billing rate errors, and present this information to your service provider. Applied Utility Auditors specializes in bill disputes and can guide you through the process to ensure a fair resolution.