Record Calls to Meet Compliance Issues and for Accuracy

<p>With call recording software installed, authorized users can easily access call recordings for quality assurance, regulatory compliance, dispute resolution, and much more. Applied Utility Auditors can help you find and implement the right call recording solution for your business.</p><h2>Traditional Call Recording</h2><p>Replay RTP by Trisys is designed to record phone conversations taking place on IP phone systems. It runs unobtrusively on your network, monitoring RTP (audio) traffic through a mirrored span port for desired calls and converts them into call recordings.</p><p>Key features include:</p><ul><li>Supports all IP-based telephone systems</li><li>Saves recordings as .WAV files</li><li>Recordings can be automatically archived or deleted</li><li>On-demand pause/resume recording</li><li>Record up to 100 concurrent calls</li><li>Store over 70,000 hours of recordings</li><li>Password-protected remote access with over 125 reports</li></ul><h2>AI-Powered Call Recording</h2><p>New voice recording software powered by AI and IBM's Watson takes call recording to the next level. Compatible with Microsoft Teams, Cloud VoIP telecom, and Contact Center software, you can:</p><ol><li>Transcribe recorded calls and view on computer, laptop, or mobile</li><li>Share calls and the highlights of calls</li><li>Search and discover by keywords in the call — saves a great deal of time</li><li>Capture the tone and mood of the caller to improve customer relations</li></ol><p>Call Applied Utility Auditors at (888) 208-0020 to learn more about call recording solutions for your business.</p>