5 Things Auditors Look for in a Telecom Bill Audit

<p>A healthy business requires a clear understanding of expenses and where leakage may occur and be stopped. Because of the complexity and expense of telecom bills in the digital era, especially for larger SMBs and Enterprise, conducting a telecom bill audit is more important than ever.</p><p>Consider this scenario: your accounts payable department receives your telecom bill, and it contains hundreds of pages, including your wired and wireless bills. Does your AP department review each page and check for mistakes, or do they simply pay it because they do not have the time to review it in detail? If your answer is the latter, and bills are paid month after month without scrutiny, you have no idea if and by how much you are being overcharged. The fact is that over 75 percent of telecom bills have errors. This is where a telecom bill audit comes into play.</p><h2>What Exactly is a Telecom Bill Audit?</h2><p>A telecom bill audit is a thorough analysis of your overall bill, your telecom tariff, your contracts for telecom, and your expenses. An expert auditor will look at your wireless and wired service charges, taxes, surcharges, and any fees associated with your bill. They will also seek out tax exemptions on each line item of your bill.</p><h2>Here Are 5 Things Our Telecom Bill Auditors Look For</h2><ol><li>Bills that are meant for another business (this happens often)</li><li>Usage beneath your plan</li><li>Usage running over your plan</li><li>Multiple bills for the same line item</li><li>Bills for disconnected or discontinued services</li></ol><p>We also review your contracts line by line and determine what exemptions you may not be benefiting from. Our industry experience will allow us to quickly spot charges that are out of line or irregular.</p><h2>The Changing Pace of Business and Telecommunications</h2><p>With digital transformation, the pace of change of business is continually accelerating. It may be that your business has upgraded their internet speed, or, with remote work, you face exploding mobile phone expenses. Perhaps you are now responsible for internet bills at your employees' home offices. Our auditors can make suggestions to your contract and how you provide telecom to your remote workforce.</p><p>To learn more about a telecom bill audit or to schedule a consultation, contact us by email, or call us at (888) 208-0020.</p>